Cerlyn

Customer Service

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Overview

Looking for part-time work (6 hours/day)

at $3.32/hour ($480.00/month)

Associates degree

Last Active

July 12th, 2026 (9 days ago)

Member Since

February 28th, 2024

Profile Description

Hi My Name is Cerlyn Arive Currently looking for VA Opportunity!       
              

PROFESSIONAL SUMMARY

Customer Service Representative with several years of experience providing excellent customer support in retail, ticketing services, and call center environments. Skilled in handling customer inquiries, resolving concerns, and maintaining high customer satisfaction. Experienced in chat support, email management, and administrative tasks. Familiar with digital tools and social media platforms used for remote work and online business operations.

CORE SKILLS

Customer Service
Chat Support<8efe80624d780eba0c6493ec45140364>;Email Management
Social Media Ads (Facebook Ads, TikTok Ads)
Copy Editing
Administrative Support
Customer Complaint Resolution
Communication Skills
Problem Solving

TOOLS & SOFTWARE

Chat GPT
Canva
Google Workspace (Docs, Sheets, Drive)
Google Sheets
Zoom
Trello
Microsoft Word
Microsoft Excel

Top Skills

Experience: 1 - 2 years

Reliable and customer-focused Chat Support Representative with excellent written communication skills and a calm, professional demeanor. Experienced in handling customer inquiries, troubleshooting basic issues, and providing accurate information through live chat platforms. Committed to delivering timely, empathetic support while maintaining high customer satisfaction. Quick to adapt to new tools and processes, with a strong focus on clarity, efficiency, and problem-solving in every interaction.

Experience: 1 - 2 years

Communication: Clearly conveying information and understanding customer needs. Problem-solving: Addressing and resolving customer issues efficiently. Empathy: Showing understanding and care for the customer's situation. Patience: Remaining calm, especially in challenging or high-stress situations. Product Knowledge: Understanding the company’s offerings in-depth to provide accurate help.

Experience: 6 months - 1 year

Dynamic and results-driven sales professional with a proven track record in driving revenue growth and delivering exceptional customer experiences. Skilled in building strong client relationships, understanding customer needs, and presenting tailored solutions to close deals effectively. Experienced in working in fast-paced retail and service environments with a strong focus on achieving and exceeding sales targets. Highly motivated, persuasive, and committed to continuous improvement and team success.

Other Skills

Experience: Less than 6 months

Enthusiastic and detail-oriented Virtual Assistant eager to support businesses with reliable, efficient remote assistance. Skilled in handling administrative tasks such as email management, scheduling, basic research, and customer support. A quick learner with strong communication skills and a commitment to meeting deadlines. Ready to contribute with a positive attitude and a willingness to grow in a dynamic virtual work environment.

Experience: Less than 6 months

Facebook Advertising (now part of Meta Ads) lets businesses run paid ads on Facebook—and often Instagram—in various formats (images, video, carousel, Stories, collections) to achieve specific goals like brand awareness, website traffic, lead generation, sales, and more

Experience: Less than 6 months

Easily add and customize text, images, illustrations, charts, videos, and more .

Basic Information

Age
36
Gender
Female
Website
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Address
Quezon City, metro manila
Tests Taken
IQ
Score:  85
DISC
Dominance: 42
Influence: 9
Steadiness: 30
Compliance: 19
English
C1(Advanced)
Government ID
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