Hi My Name is Cerlyn Arive Currently looking for VA Opportunity!
PROFESSIONAL SUMMARY
Customer Service Representative with several years of experience providing excellent customer support in retail, ticketing services, and call center environments. Skilled in handling customer inquiries, resolving concerns, and maintaining high customer satisfaction. Experienced in chat support,
CORE SKILLS
Customer Service
Chat Support<8efe80624d780eba0c6493ec45140364>
Social Media Ads
Copy Editing
Administrative Support
Customer Complaint Resolution
Communication Skills
Problem Solving
TOOLS & SOFTWARE
Chat GPT
Canva
Google Workspace (Docs, Sheets, Drive)
Google Sheets
Zoom
Trello
Microsoft Word
Microsoft Excel
Experience: 1 - 2 years
Reliable and customer-focused Chat Support Representative with excellent written communication skills and a calm, professional demeanor. Experienced in handling customer inquiries, troubleshooting basic issues, and providing accurate information through live chat platforms. Committed to delivering timely, empathetic support while maintaining high customer satisfaction. Quick to adapt to new tools and processes, with a strong focus on clarity, efficiency, and problem-solving in every interaction.
Experience: 1 - 2 years
Communication: Clearly conveying information and understanding customer needs. Problem-solving: Addressing and resolving customer issues efficiently. Empathy: Showing understanding and care for the customer's situation. Patience: Remaining calm, especially in challenging or high-stress situations. Product Knowledge: Understanding the company’s offerings in-depth to provide accurate help.
Dynamic and results-driven sales professional with a proven track record in driving revenue growth and delivering exceptional customer experiences. Skilled in building strong client relationships, understanding customer needs, and presenting tailored solutions to close deals effectively. Experienced in working in fast-paced retail and service environments with a strong focus on achieving and exceeding sales targets. Highly motivated, persuasive, and committed to continuous improvement and team success.
Experience: Less than 6 months
Enthusiastic and detail-oriented Virtual Assistant eager to support businesses with reliable, efficient remote assistance. Skilled in handling administrative tasks such as email management, scheduling, basic research, and customer support. A quick learner with strong communication skills and a commitment to meeting deadlines. Ready to contribute with a positive attitude and a willingness to grow in a dynamic virtual work environment.
Experience: Less than 6 months
Facebook Advertising (now part of Meta Ads) lets businesses run paid ads on Facebook—and often Instagram—in various formats (images, video, carousel, Stories, collections) to achieve specific goals like brand awareness, website traffic, lead generation, sales, and more
Experience: Less than 6 months
Easily add and customize text, images, illustrations, charts, videos, and more .
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.