Administrative Support|B2B/B2C Market Research & Surveys Specialist (Outbound)|Cu

Proficient in office and administration, I am skilled in streamlining operations, managing schedules, and ensuring efficient workflow. With a keen eye for detail, I excel in organizing tasks, handling correspondence, and maintaining a well-structured office environment. My expertise includes data entry, document management, and effective communication, contributing to the smooth functioning of administrative processes.

Performance Specialist – Market Research Conducted outbound survey calls to U.S.-based respondents, gathering high-quality data across a wide range of topics including elections, consumer behavior, academic studies, and B2B research. Ensured accuracy, compliance, and respondent engagement while consistently meeting performance and quality targets.

Experienced in accounting and accounts receivable with a focus on collections, I bring expertise in managing financial transactions and ensuring timely payments. Proficient in reconciling accounts, tracking receivables, and employing effective collection strategies. Dedicated to maintaining healthy cash flow and minimizing outstanding debts, I contribute to financial stability through meticulous accounting practices and strategic receivables management.

Customer Care Specialist – Shopify (Retention Account) Provided customer support for a Shopify-based eCommerce brand, handling inquiries related to orders, subscriptions, refunds, and retention. Focused on resolving issues efficiently, improving customer satisfaction, and supporting retention efforts through clear communication and problem-solving.

Dedicated customer service representative with excellent communication skills. Committed to resolving issues and ensuring a positive customer experience. Adept at providing information and fostering customer satisfaction through attentive and responsive service.

Skilled in accounting with a focus on accounts receivable billing. Efficient in managing financial transactions, tracking receivables, and optimizing billing processes for timely payments.

Experienced in office administration with a focus on data collection, I specialize in efficient task management and meticulous record-keeping. Dedicated to maintaining organized and accurate data, I contribute to streamlined administrative processes with attention to detail and effective communication.

Proficient in accounting and auditing, I bring expertise in maintaining accurate financial records and ensuring compliance with audit standards. Skilled in financial analysis, internal controls, and meticulous record-keeping, contributing to informed decision-making and regulatory adherence.