I am a highly motivated, results-driven, and certified Product Trainer for almost a year and has been gaining experience and practicing expertise in the customer service industry for 4 years now. I have handled a total of 25 classes for two different accounts (financial and retail and digital) with a mix of new hire, cross-skill, and small classes for new projects. I have great learning management skills and trained to facilitate effective learning outcomes in training with great focus to quality and long-term goals.
I've worked in the customer service industry for four years and I can confidently say that I am skilled enough to step up the game. Equipped with proper training and knowledge, I can definitely work independently and produce quality output. I am very resourceful, a natural problem-solver. And I can very well communicate and resolve issues to client or customer satisfaction. I'd be happy to share my talents with you!
Experience: 2 - 5 years
Handling customer concerns requires patience and problem-solving skills, which I possess.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
I've been handling customer concerns regarding retail and digital issues in Amazon. This includes, but not limited to, troubleshooting, tracking customer orders, processing replacement or refund requests, and billing.
Experience: Less than 6 months
Experience: 2 - 5 years
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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