CRM Administrator with demonstrated history of working as a Zendesk & Gladly admin for two years and seasoned Virtual Assistant with Customer Service experience offering excellent written and oral communication skills gained from seven years of experience working hand in hand with Account Managers, Operations Managers, Supervisors and handling escalation contacts with a clear goal of prioritizing customer and client experience.
Experience: 2 - 5 years
Technical Support Rep with Microsoft Xbox handling Hardware, Software, Billing, Account, Connectivity issues.
Experience: 2 - 5 years
Customer Service Star with leadership experience
Experience: 1 - 2 years
UDemy Certified and working on getting Zendesk Certified
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