I have been in the call center industry for almost 8 years. I have expertise in internet troubleshooting, addressing bill concerns and also sales.
Experience: 5 - 10 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 2 - 5 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 5 - 10 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 2 - 5 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 5 - 10 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 5 - 10 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
Experience: 5 - 10 years
In 2014, I was hired as a Technical Support Representative for Time Warner Cable's Internet in Convergys, our main task is to help customers in troubleshooting the internet and part of our job is to upsell or pitch an upgrade for the customer's current plan. I worked there for 3 years and a few months. In 2018, I worked at Transcom as a Billing Representative for Comcast, mainly providing information especially when there are bill changes, our job also includes sales as we offer additional products for the customers to enjoy. With Comcast, I was able to experience being a Voice Rep and a work from home Chat Rep during the pandemic. I've been with the company for more or less 3 years.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.