Sajarah

Quality Assurance Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 9th, 2026 (today)

Member Since

February 22nd, 2024

Profile Description

• Provide customer service and support by resolving telephone inquiries from customers.

• Ensuring a complete resolution of the customer’s issue by following companies Blueprints/troubleshooting process.

• Research historical data related to previous customer calls /tickets.

• Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.

• Reviewing and documenting customer accounts to fully understand the customer’s situation prior to making outbound calls.

• Sell, cross sell, and upsell communication products and services in the market.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 6 months - 1 year

As a technical support representative, I bring advanced troubleshooting expertise, in-depth product knowledge, proficiency in scripting and automation, along with skills in database management, networking, security, performance optimization, documentation, customer relationship management, and a commitment to continuous learning, ensuring efficient and comprehensive resolution of complex technical issues."

Other Skills

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: MONTALBAN, RIZAL

Tests Taken: DISC
Dominance: 32
Influence: 7
Steadiness: 34
Compliance: 27: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”