Ma
Technical Support, Customer Service Representative, Cold Caller, Appointment Set
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
High school diploma
Last Active
June 29th, 2026 (10 days ago)
Member Since
February 21st, 2024
Profile Description
I worked for the BPO industry for almost 10 years, I started as a customer service representative for an Online Retail account; mainly walking customers through on how to process their online orders. After that I was transferred to a Business to Business account wherein we create company profiles used for background checking. Then, I worked for a Telecommunications company based in the US; we do end to end processes (bill breakdown, upgrading there devices, technical support, etc). I also have experiences in Sales, we were expected to sell a coverage plan for their devices and meet monthly quotas. Last year, I started my Virtual Assistant journey and so far this is the best experience that I had. I do cold calling, lead generation and appointment setting as well for a Real Estate Company.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
This is where my journey started. This is the foundation of my skillset.
Real Estate » Appointment Setting
Experience: 1 - 2 years
One of the easiest tasks and what we need to do is to make sure we have customer engagement and knows our product very well in that way we can meet the clients expectations.
Real Estate » Cold Calling
Experience: 1 - 2 years
I love cold calling. This is my very first experience as a Virtual Assistant and I have learned a lot from my previous employer. With minimal supervision I can assure you results.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
This is by far the most challenging role that I had but the incentives are very inviting and rewarding.
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.