Eleven (11) years of experience in providing customer support in the BPO Industry. Customer Service and Sales support for roughly two years, worked my way up to becoming a tier III support who caters supervisory calls for nearly fouryears, then moved to process and fraud auditor for almost a year and crossed trained to reports analyst and stayed for almost two years until I became a team leader. Currently handling voice and
Experience: 1 - 2 years
Handling eCommerce Shopify and Zendesk
Experience: 1 - 2 years
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