Ely

Customer Support Engineer

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Overview

Looking for part-time work (4 hours/day)

at $9.46/hour ($909.09/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

February 21st, 2024

Profile Description

Proficient in support platforms such as Zendesk, Guru, SendGrid, and Cloud100, managing support tickets, documenting solutions, and maintaining organized workflows. Skilled in providing both front-end and back-end support, troubleshooting technical issues, and collaborating with engineering and sales teams to improve the overall customer experience.
Experienced in data entry and maintaining accurate records, ensuring customer information, support cases, and documentation are updated and organized within internal systems. Also responsible for editing and maintaining knowledge base articles, assisting with sales support inquiries, and helping streamline support processes.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Office and Administration » Flexibility

Experience: Less than 6 months

Office and Administration » Problem Solving

Experience: 2 - 5 years

Other Skills

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Angeles, Pampanga

Tests Taken: IQ
Score: 129: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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