Octavio

6 Yrs of Customer Engagement Specialist

80 ID PROOF
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Overview

Looking for any work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 4th, 2026 (5 days ago)

Member Since

February 20th, 2024

Profile Description

A detail-oriented and customer-focused professional with hands-on experience across gaming support, healthcare support, social media management, customer engagement, data entry, video editing, and email support. Known for delivering accurate solutions, maintaining high customer satisfaction, and supporting business operations in fast-paced, remote environments.

Top Skills

Experience: 2 - 5 years

• Managed high-volume email queues while maintaining accuracy, clarity, and professionalism • Resolved billing, technical, account, and general support inquiries • Used templates, macros, and internal tools to ensure fast and consistent responses • Met or exceeded service-level agreements (SLAs) and quality standards

Experience: 2 - 5 years

• Assisted healthcare clients through call and digital channels with insurance benefits and claim. • Ensured compliance with data privacy standards and confidentiality requirements • Maintained accurate records and updated patient or client information in internal systems • Delivered clear, compassionate communication to support patient satisfaction

Other Skills

Experience: Less than 6 months

• Managed and monitored social media accounts, responding to comments, messages, and inquiries in a timely and brand-aligned manner • Assisted with content scheduling, engagement tracking, and basic analytics reporting • Supported community engagement initiatives to strengthen audience trust and interaction • Maintained consistent brand voice across platforms

Experience: Less than 6 months

• Entered, updated, and maintained accurate data across multiple systems and databases • Reviewed records for consistency and corrected discrepancies • Followed data integrity and confidentiality guidelines • Supported reporting and operational tasks through organized record-keeping

Experience: 2 - 5 years

• Managed high-volume email queues while maintaining accuracy, clarity, and professionalism • Resolved billing, technical, account, and general support inquiries • Used templates, macros, and internal tools to ensure fast and consistent responses • Met or exceeded service-level agreements (SLAs) and quality standards

Basic Information

Age
29
Gender
Male
Website
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Address
Makati City, NCR
Tests Taken
IQ
Score:  120
DISC
Dominance: 34
Influence: 21
Steadiness: 20
Compliance: 25
English
C2(Advanced/Mastery)
Government ID
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