A detail-oriented and customer-focused professional with hands-on experience across gaming support, healthcare support, social media management, customer engagement, data entry, video editing, and
Experience: 2 - 5 years
• Managed high-volume email queues while maintaining accuracy, clarity, and professionalism • Resolved billing, technical, account, and general support inquiries • Used templates, macros, and internal tools to ensure fast and consistent responses • Met or exceeded service-level agreements (SLAs) and quality standards
Experience: 2 - 5 years
• Assisted healthcare clients through call and digital channels with insurance benefits and claim. • Ensured compliance with data privacy standards and confidentiality requirements • Maintained accurate records and updated patient or client information in internal systems • Delivered clear, compassionate communication to support patient satisfaction
Experience: Less than 6 months
• Managed and monitored social media accounts, responding to comments, messages, and inquiries in a timely and brand-aligned manner • Assisted with content scheduling, engagement tracking, and basic analytics reporting • Supported community engagement initiatives to strengthen audience trust and interaction • Maintained consistent brand voice across platforms
Experience: Less than 6 months
• Entered, updated, and maintained accurate data across multiple systems and databases • Reviewed records for consistency and corrected discrepancies • Followed data integrity and confidentiality guidelines • Supported reporting and operational tasks through organized record-keeping
Experience: 2 - 5 years
• Managed high-volume email queues while maintaining accuracy, clarity, and professionalism • Resolved billing, technical, account, and general support inquiries • Used templates, macros, and internal tools to ensure fast and consistent responses • Met or exceeded service-level agreements (SLAs) and quality standards
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