Mark
Administrative Assistant / OB Sales / Customer Service Specialist
Overview
Looking for full-time work (8 hours/day)
at $3.85/hour ($742.40/month)
Bachelor's degree
Last Active
July 21st, 2026 (today)
Member Since
February 19th, 2024
Profile Description
Hi Team! I’m thrilled to join you. I bring over 12 years of deep-rooted BPO experience, ranging from frontline Customer Service and Tech Support to high-level Team Management.
Most recently, I’ve translated those skills into the remote space, driving results as a Healthcare Appointment Setter and an Airbnb Property Manager for the Australian market.
Throughout my career, I’ve mastered the nuances of global communication across the US, UK, Asia, and Australia.
Whether it’s navigating complex portal messaging or mentoring diverse agent personalities to reach their full potential, my goal is always the same: operational excellence and seamless service.
SPECIAL SKILLS
• Administrative Support
• Calendar Management
•
• Customer Engagement (Phone,
• Escalations Handling
• Files and Documents Handling
• Projects Management
• Report Creation and Presentation
• Appointment Setting
• Social Media Marketing
• Technical Support
• Travel Planning (Flight, Hotel, Car Rentals, and Events Booking)
TOOLS EXPERTISE AND FAMILIARITY
• CRM (Company Internal, Notion)
• Google Suite
• Google Workspace
• MS Office 365
• Adobe Photoshop
• Canva
• General AI Tools (Gemini, ChatGPT, Company Internal, etc)
• Social media flatforms (FB, IG, TG, Linkedin,
• Meta Business Suite
I am excited to discuss how I can be of value to your team.
I am available IMMEDIATELY.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 5 - 10 years
In my previous role in the BPO industry, I successfully handled customer assistance through different media (phone, email, chat, website) and different tools (MS Office and Google Workspace). I also have managed coaching new hire employees which requires strong skills on identifying different type of people behavior, learning curves, and micro management. This experience has equipped me with a solid foundation in business application tools and customer handling.
Office and Administration » Email Management
Experience: 5 - 10 years
Office and Administration » Data analysis
Experience: 5 - 10 years
Other Skills
Real Estate » Photo Editing
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 5 - 10 years
Office and Administration » Calendar Management
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Marketing » Email Marketing
Experience: Less than 6 months
Marketing » Content Creation
Experience: Less than 6 months
Video Editing
Experience: 5 - 10 years
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
Most recently, I have worked remotely as a Property Management Specialist for 1 year and 7 months. My tasks were focused on managing listings through Airbnb platform. I have handled hotel bookings, customer relations, facilities management, and hotel staff collaboration.
Basic Information
- Age
- 42
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- IQ
- Score: 142
- DISC
- Dominance: 54
- Influence: 13
- Steadiness: 21
- Compliance: 12
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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