Remous

Senior Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (10 days ago)

Member Since

February 18th, 2024

Profile Description

Hi! I have over 10 years of experience as a customer service representative in B2B and B2C settings in industries like Sales, Telecomm, E-Commerce, Medicine, Finance, Insurance, SaaS, and Cloud Services. I am proficient in using Salesforce, Hubspot, Upgrade to see actual info, Zendesk, Okta, Oracle, Khoros, Shopify, Trello, and Stack. I have excellent oral communication skills. I can also type up to 77 WPM. I am confident and articulate, allowing me to engage in conversations and build client relationships. I am willing to work under pressure and take on challenges professionally. 

Top Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Marketing » CRM

Experience: 5 - 10 years

Project Management » Monday

Experience: 1 - 2 years

Office and Administration » Google Workspace

Experience: 2 - 5 years

Office and Administration » Microsoft Outlook

Experience: 2 - 5 years

Basic Information

Age
28
Gender
Male
Website
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Address
Angeles, Pampanga
Tests Taken
IQ
Score:  138
DISC
Dominance: 45
Influence: 20
Steadiness: 18
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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