Credit and Savings Manager, Admin/HR Officer

Professionally, I've been the Production In-Charge for PMPC Annual Reports and Souvenir Program since 2007.

Professionally, I've been the Production In-Charge for PMPC Annual Reports and Souvenir Program since 2007.

Summary of Relevant Experiences: Panabo Multipurpose Cooperative, Davao del Norte 1. Credit & Savings Manager (January 1, 2023 - present) • Supervises Credit and Savings Operation units, setting departmental goals and policies. • Establishes credit, collection, and savings strategies considering market conditions and industry best practices. • Implements technology improvements for credit functions and monitors departmental performance. • Reviews and approves loan facilities, provides accurate reports to the CEO and Board of Directors. • Oversees management of the total credit portfolio and its risk mitigation. • Provides training to credit/operations staff and maintains a succession plan for smooth business continuity. 2. Admin and Human Resource Roles (September 4, 2017 – December 31, 2022) • Led administrative procedures and ensured smooth business operations. • Managed inventory, adhered to policies, and monitored organizational changes. • Oversaw recruitment, job training, and staff performance appraisal. • Ensured legal compliance in HR, updated HR policies, and bridged management-employee relations. • Managed employee benefits, oversaw performance appraisal system, and devised HR strategies aligned with business goals. 3. Area Manager 1 (February 1, 2017 – September 3, 2017) • Developed cluster-specific strategies to achieve business targets. • Made regular branch visits, reported on branch performances, and addressed operational challenges. • Assisted branches with market product introduction and implemented BOD communications and policies. • Ensured growth and development opportunities for branches under management. 4. Branch Roles at Panabo Main Branch (October 1, 2013 – January 31, 2017) • Responsible for day-to-day operations, marketing, and strategic planning. • Managed credit administration and achieved set targets. • Ensured delinquency was maintained within limits and coordinated staff training for quality service. 5. Member Relation Officer & Executive Associate (November 15, 2012 – September 30, 2013) • Coordinated with Branch Managers for loan product innovation and marketing. • Developed promotional strategies for Coop services and products. • Handled PMPC’s product and service innovation and coordinated the Annual General Assembly. • As an Executive Associate, provided administrative support to the CEO, managed confidential information, coordinated organizational events, and assisted in HR activities. 6. Executive Associate (January 1, 2010 – November 15, 2012) • Supported the CEO with clerical and administrative tasks, managed confidential information, and handled intra-organizational events. • Assisted in branch transactions, wrote articles for organizational news, and facilitated fund administration. 7. Accounting and Finance Positions (October 5, 2007 – January 1, 2010) • As an Accounting Assistant, assisted in journal entry preparations, coordinated with the Finance Department, and compiled daily transactions. • As a Teller/Finance Officer Assistant, safeguarded assets, prepared cash deposits, verified savings withdrawals, and disbursed cash for payroll. • As a Savings & Time Deposit Posting Clerk, posted savings, processed new accounts, and updated the Mortuary Aid Fund. The roles at Panabo Multipurpose Cooperative provided a holistic experience in managing credit and savings, administrative operations, human resources, area and branch management, member relations, and executive support. It demonstrates extensive knowledge in cooperative operations, finance, accounting, human resources, and branch management.