Overview
Looking for full-time work (8 hours/day)
at $3.41/hour ($599.98/month)
Bachelors degree
Last Active
April 26th, 2024 (3 days ago)
Member Since
February 16th, 2024
Profile Description
Experienced BPO Coach and Trainer with three years of specialization in financial accounts. Leveraging expertise in financial processes, including accounting, billing, collections, and customer service, I design tailored training programs to equip agents with the necessary skills and knowledge to excel in financial BPO operations. My approach combines a deep understanding of financial principles with practical application through engaging workshops and role-playing exercises. Committed to staying updated on industry trends, I ensure training materials remain relevant and effective. By focusing on driving performance excellence and exceeding KPI targets, I empower teams to deliver exceptional service while maintaining accuracy and compliance. Passionate about cultivating high-performing teams, I am dedicated to driving success in the competitive landscape of financial BPO services.
Top Skills
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Office and Administration » English Proficiency
Experience: 2 - 5 years
Other Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Time Managment
Experience: 2 - 5 years
Basic Information
- Age
- 31
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Metro Manila
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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