Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($699.99/month)
High school diploma
Last Active
June 15th, 2024 (yesterday)
Member Since
February 15th, 2024
Profile Description
With over four years of experience in the Business Process Outsourcing (BPO) industry, I am fully skilled in handling customers appropriately, ensuring customer satisfaction and loyalty.
As an agent, I was consistent in my attendance and in meeting monthly KPIs which allowed me to step up into a fraud investigator.
My aim is to ensure that my clients as well as their customers get the best experience as I believe that customer experience is the best product a company or an individual can offer to ensure satisfaction and loyalty.
I am excited to be part of your team. :)
Top Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 2 - 5 years
I have 2 years of experience as a Customer Service Representative handling US-based financial accounts. I manage inbound calls and assist customers in completing their credit applications and orders over the phone
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
I have 2 years of experience working as a Fraud Investigator for a US-based financial account in a BPO Company. We review high-risk accounts and orders following our company policy to prevent fraudulent activities
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Sorsogon, Sorsogon
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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