Customer Service Agent

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Bachelors degree

Last Active

April 24th, 2024 (10 days ago)

Member Since

February 15th, 2024

Profile Description

PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE
VOICE, EMAIL, & CHAT

I'm a skilled, highly motivated, and results-oriented customer service representative with over 8+ years of voice, email, and chat experience. 

Voice Accounts:
Barclays Bank UK
Citibank
Synchrony Financial Bank

I've also worked with the following e-commerce platforms :

Upgrade to see actual info (UK)
Upgrade to see actual info (Australia)
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I handled email and chat support, messenger, and SMS replies with proper commands on different customer support software, like:

Zendesk (email & chat)
Gorgias (email, chat, FB Messenger, & SMS)
Okendo
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FB Messenger
Emotive SMS


Handled systems like BrightPearl, Magento, Shopify, ShipHero, LOOP Return, 3D, Sesame, Yotpo Rewards including, Slack, Airtable, Asana, Zoom, Google Meet, etc.

I also worked as a moderator of Upgrade to see actual info which is a
community for 7, 8 & 9 figure+ eCommerce operators.