Teresa

Executive Assistant, Customer Support, Canva Editing

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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Bachelors degree

Last Active

April 27th, 2024 (yesterday)

Member Since

February 14th, 2024

Profile Description

I've been working as an executive assistant to a start-up insurance agency based in Oklahoma.

I was responsible for efficiently handling client emails; ensuring prompt and professional responses. Additionally, I am the one overseeing the onboarding process for Carrier contracting, ensuring a smooth transition for new employees. I have expertise in calendar management, which is essential in scheduling meetings and appointments, optimizing my client's time.

Prior to that, I was working as a Customer Service Representative for Walmart, in charge of a small team catering to specific customer concerns with Walmart's online shopping. Because of these, I was able to instill and maintain a delivery of high standard service, which helps me identify my own needs of improvement.

I have exceptional organizational skills and attention to detail; I can guarantee that I will contribute to the overall success of your organization.

Top Skills

Marketing » CRM

Experience: Less than 6 months

Used PowerDialer, GoHighLevel and AgentCRM as crm tools for my clients. Experienced in building a workflow and getting clients A2P Verified.

Office and Administration » Computer Literacy

Experience: 10+ years

Able to use Microsoft Office and Google Suite App with little to no assistance. Comfortable with using apps like Canva.

Office and Administration » English Proficiency

Experience: 5 - 10 years

Can communicate in professional English either via phone, chat or email. Can provide assistance in writing for small marketing campaigns.

Other Skills

Marketing » Email Marketing

Experience: 6 months - 1 year

I have done Email Marketing and SMS Drip Campaigns for Dead Leads using GoHighLevel, AgentCRM and PowerDialer. I built the campaign from the ground up together with the workflows.

Customer Support » Email Support

Experience: 6 months - 1 year

Providing immediate and professional response via emails to our clients.

Office and Administration » Calendar Management » Scheduling

Experience: 1 - 2 years

Good with email management and scheduling. Can be group or individual scheduling, either Calendly or google calendar. Also has experience with CRM calendars.

Human Resources » Onboarding

Experience: 6 months - 1 year

Handled Onboarding with Carrier Contracting for both Life and Health Insurance. Also provided Onboarding assistance to agents for their CRMs.

Video Editing

Experience: 6 months - 1 year

Can edit short form videos for digital marketing purposes making sure that they are trendy.

Customer Support » Insurance

Experience: 1 - 2 years

Has enough experience to provide information regarding insurance to customers. Able to communicate without issues.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Worked for companies such as Walmart and FingerHut to provide exceptional customer service. Has experience in chat, email and phone support.

Basic Information

Age
30
Gender
Female
Website
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Address
Altavas, Aklan
Tests Taken
IQ
Score:  131
DISC
Dominance: 17
Influence: 28
Steadiness: 35
Compliance: 20
English
C2(Advanced/Mastery)
Uploaded ID
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