John

Customer Service | Technical Support | Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.40/hour ($1,302.40/month)

Bachelors degree

Last Active

April 23rd, 2024 (10 days ago)

Member Since

February 14th, 2024

Profile Description

A big wave to my future client! This is Upgrade to see actual info. I've been working in the contact center for more than 5 years. I handled and performed different roles such as Customer Service and Technical support. I've also had the opportunity to work closely with high level clients such as senior manager and site directors. I've also become a Mentor and a Subject Matter Expert within the telecommunications and technology sectors, leveraging my experience from roles with Google, AT&T, and Comcast as a technical customer service professional. 

I've also had the opportunity to work closely with high-level clients, providing them with daily updates and reports.

Do you need the following for your business? It's me!
* Customer Support Professional
* Exceptional Service Achiever
* Technical Support Specialist
* Tech Guru
*Email Management
* Calendar Management
* Graphic Design: Canva
* Video Editing: Capcut
* WordPress Management
* Creative Writing
* Admin Task
* Social Media Savvy: Facebook, Tiktok
* Well versed with: Google Workspace, G suite & Microsoft
* Detail Oriented
* Provide service in different channel: Phone, Chat, Email
* Create Presentation: PowerPoint/Canva
* Work under pressure

*I have a positive outlook towards my job, and I believe in continuous learning. When I need to familiarize myself with something, I use all my resources to keep myself up-to-date in software and technology. I believe that this is a way to fill the gap.

NOTE: I am willing to give a 5 DAYS FREE service (Pro-Bono) to see how I work. 

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Marketing » Content Creation » Technical Writing

Experience: 2 - 5 years

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Basic Information

Age
29
Gender
Male
Website
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Address
San Miguel, Bulacan
Tests Taken
IQ
Score:  101
DISC
Dominance: 45%
Influence: 19%
Steadiness: 24%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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