Jimmabelle
Customer Service Representative | BPO & eCommerce Specialist
Verified
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $4.98/hour ($720.00/month)
High school diploma
Last Active
June 24th, 2026 (yesterday)
Member Since
February 13th, 2024
Profile Description
Struggling to keep up with customer inquiries and complaints? I can help you provide prompt, professional, and stress-free support, so your customers stay happy and your business runs smoothly!
I am a Professional Customer Service Representative with experience in BPO and eCommerce.
- Specialize in
- Recognized as Top Performer in BPO for consistently exceeding KPIs and quality metrics
- Experienced in BPO customer service for telco, sales, and retail accounts
- Managed 80–100 Live chat and
- Skilled in CRM and communication tools: QuickeCep, Sellfox, Salesmartly, Dialpad, Genesys Cloud
- Proficient in Google Workspace and Microsoft Office
- Experienced in order processing, returns handling, refunds, and replacements for eCommerce stores
- Able to manage high-volume customer inquiries efficiently while maintaining accuracy
- Track record of improving response times and customer satisfaction metrics
- Eager to learn new tools and continuously improve processes
- Reliable, detail-oriented, and proactive in streamlining support workflows
Top Skills
Customer Support » Ecommerce » Amazon
Experience: 6 months - 1 year
E-Commerce » Order processing
Experience: 1 - 2 years
Customer Support » Customer Service » Genesys Cloud
Experience: 2 - 5 years
Other Skills
Marketing » Telemarketing » Inbound Sales
Experience: 6 months - 1 year
Professional Services » Medical Services » HIPAA Compliance
Experience: Less than 6 months
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 35
- Influence: 32
- Steadiness: 28
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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