Answer incoming calls and stay updated on product knowledge.
We defuse irate customers, We create lasting relationships.
We need to update customer service database.
We provide 100 percent resolution to our customers. We need to resolve the concern of our customers in a good manner.
We need to impose professionalism, patience, and a "People-first" attitude.
Experience: 2 - 5 years
We can work under pressure.
Experience: 6 months - 1 year
We need to update our customers for their subscription.
Experience: 1 - 2 years
We are trained handling calls for those customers ordering online or other else.
Experience: 6 months - 1 year
We need to walk through our customers by connecting wires to their reciever / DirecTV
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Gaurab - Adhikari
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