Princess

Chat Support | Customer Support | SMM | Appointment Setter 

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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

May 26th, 2024 (3 days ago)

Member Since

February 12th, 2024

Profile Description

Hi there!
Are you looking for someone who can help you with your business?? 

Headline:
Chat Support | Customer Support | Social
Media Manager |Appointment Setter

Rate: $3 to $5 (negotiable)

Description
I’m a reliable chat support representative with a 4 years of experience. Top notch in problem solving and empathetic email and customer support. I am also a Social Manager who manage several social media platforms where I post and boost a campaign. I also practiced appointment setting as I worked as a virtual receptionist for almost 2 years.

Tools I used:
Vet Cloud
Ring Central
SlackSkype or Zoom
Microsoft tools  (excel, words)
Zendesk
DigitailFacebook, Instagram and TikTok

Career Highlights:
Handles multiple calls, chat and email inquiries
Made sure that clients meets their satisfaction
with the service I provide
Keeping tracks of the appointments
Boosting post and scheduling post for social media platforms

 Soft Skills:
Empathetic
Problem Solver
Detail oriented
Strong communication skills
Computer literate
Organizational skills 

Top Skills

Office and Administration

Experience: 6 months - 1 year

I worked as a Secretary where I practice: 1. Office organization: Managing supplies, equipments, and facilities to ensure efficiency. 2.Data Entry: Inputting, Updating and maintaining information in database or spreadsheets. 3.Meeting Support: Arranging meeting rooms and preparing agendas. 4. Administrative Support: Providing assistance with various admin tasks as needed, such as proofreading documents or preparing presentations. 5.Record Keeping: Maintaining files, databases, and records, including documnt organization and retrieval.

Customer Support » Customer Service

Experience: 1 - 2 years

I was a Customer Service Representative for 2 years where I enhanced my english proficiency . This is where I practice multitasking, building rapport while giving them the best solution on their concerns. We make sure to give them the best support that we can give.

Office and Administration » Calendar Management » Scheduling

Experience: 6 months - 1 year

I worked as a receptionist where I learned: 1.Greeting Visitors 2.Answering phones 3.Providing Information 4.Managing appointments 5.HAndling inquiries

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: 6 months - 1 year

Posting photos in Instagram and Facebook, sharing it to different pages to gather more likes, share and comments.

Customer Support » Social Media Moderation

Experience: 1 - 2 years

Talking to customers regarding their orders and concerns. We use chat or emails. But I have experience in taking calls as customer's service representative before.

Office and Administration » Data Entry

Experience: 1 - 2 years

Marketing » Social Media Management » Social Media Engagement

Experience: 6 months - 1 year

I share post from one social media platform to another just to gather more customer or clients for us to be recognize. We research for the trending post so that we can create out own trend post as well.

Basic Information

Age
27
Gender
Female
Website
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Address
Bayombong, Nueva Vizcaya
Tests Taken
IQ
Score:  115
DISC
Dominance: 18
Influence: 20
Steadiness: 40
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

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