Mary

CALL CENTER AGENT / GENERAL VIRTUAL ASSISTANT

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.70/hour ($651.20/month)

Bachelors degree

Last Active

May 5th, 2024 (yesterday)

Member Since

February 12th, 2024

Profile Description

I've been with the BPO industry for more than 5 years, mostly handling inbound calls from customers/clients.
My role is to deliver the best customer service experience possible for our callers and gather as much information as possible to understand their main concern while maintaining the company's values and standards.
I also handled logistics account, where my main role is to set an appointment for our clients to make sure that the goods are delivered on as timely matter.
Lastly, I also have experience with food delivery accounts, handling refunds, and assisting customers with their feedback and complaints.
With that being said, I can assure you that I can work under pressure, I am very patient, Hardworking and I will definitely be able to deliver the company's values to its customers/clients.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Sales Support » Food Service

Experience: 6 months - 1 year

Basic Information

Age
32
Gender
Female
Website
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Address
Trece Martires City, Cavite
Tests Taken
IQ
Score:  123
DISC
Dominance: 25
Influence: 15
Steadiness: 35
Compliance: 25
English
C2(Advanced/Mastery)
Uploaded ID
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