Current Employment Status:
Hired Full Time on Feb 9, 2026
A reliable and service-oriented professional with experience in customer support, dental and medical scheduling, and virtual assistance. Skilled in managing appointments, handling patient inquiries, and maintaining accurate records using various scheduling and EHR systems. Known for strong communication, organization, and attention to detail, with a commitment to delivering efficient and positive client experiences.
Experience: 2 - 5 years
* Accurately document customer interactions, update account details, and maintain detailed records of inquiries and resolutions. * Handle inbound calls regarding tax returns, debit cards, gift cards, and tax cards. * Assist customers with account concerns, transaction issues, and provide guidance on using financial products effectively.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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