Customer Support Specialist

Has been tasked with performing minor SEO duties, including conducting keyword research to pinpoint relevant terms for targeting, optimizing website content and structure to enhance organic search performance, and deploying strategies to obtain high-quality backlinks.

Being a customer support representative means being the frontline ambassador for our company. It's about empathetically listening to our customers, understanding their needs, and providing timely solutions with professionalism and courtesy. Every interaction is an opportunity to make a positive impact and leave our customers feeling valued and satisfied.

Experienced in utilizing Google Sheets, adept at creating and managing spreadsheets for various purposes such as data organization, analysis, and collaboration. Proficient in sharing and collaborating on Google Sheets documents, ensuring seamless teamwork and efficient data management.

Efficient in Facebook management, responding to inquiries, comments, and messages promptly to maintain a positive online presence.