Ranie
VA|Customer Service|Email & Chat Support | Data Entry
Overview
Looking for part-time work (5 hours/day)
at $3.00/hour ($330.00/month)
Bachelors degree
Last Active
April 30th, 2024 (20 days ago)
Member Since
February 8th, 2024
Profile Description
Effective
Conflict Resolution: Proficiency in managing challenging situations and conflicts with customers, ensuring their concerns are addressed with empathy and satisfaction.
Customer-Centric Approach: Strong commitment to providing exceptional customer service, consistently exceeding expectations, and creating long-lasting relationships with clients.
Business Acumen: Possessing a deep understanding of the company's industry, market trends, and competitors to make informed decisions and drive business growth.
Negotiation Skills: Proven ability to negotiate effectively with customers, partners, and stakeholders to achieve mutually beneficial agreements and outcomes.
Team Collaboration: A track record of collaborating seamlessly with colleagues and cross-functional teams to achieve common goals and deliver exceptional customer experiences.
Top Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 10+ years
I am currently working in a Call Center for 14 years in an international express company. Where I am tasked as a Officer in Charge when Supervisors and Managers are not around during late shift and weekend.
Customer Support » Chat Support
Experience: 2 - 5 years
I handle Live Chat/ Chat Support with 4 concurrence.
Office and Administration » Email Handling
Experience: 10+ years
Replying emails from the customers could it be rate inquiry, booking, tracking or complaint.
Other Skills
Office and Administration » Data Entry
Experience: 10+ years
As a customer service it is also part of my experience to get the data of customer and put it in our system. So when customers call again they would appreciate that their on our database.
Design » Graphic Design » Canva
Experience: Less than 6 months
Office and Administration » Coordination
Experience: 10+ years
Office and Administration » Calendar Management » Scheduling
Experience: 10+ years
Customer Support » Sales Support » Hotel Booking
Experience: 10+ years
Office and Administration » Research
Experience: 2 - 5 years
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- LAPU-LAPU, Cebu
- Tests Taken
- IQ
- Score: 128
- Uploaded ID
- Sign Up with Pro Account to View
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
READ STORYEMPLOYERS
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