Healthcare Outreach Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.40/hour ($950.40/month)

Associates degree

Last Active

April 26th, 2024 (yesterday)

Member Since

February 8th, 2024

Profile Description

I am a hardworking and self-motivated individual willing to learn and efficiently deliver any task that may assigned. I also do not settle for less; I always intend to exceed what is expected of me. I have 6 years of work experience in the BPO Industry where I have worked my way up to becoming an Associate Team Lead. Also, I am dedicated to improving the quality of care for patients/customers by providing top-notch customer service/support. I can surely bring to the table the skills and knowledge I obtained over the last 6 years.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 1 - 2 years

I was once a Customer Support or Service Representative in a Logistic Account, which was UPS. Basically, we are catering inbound calls from people asking status or the whereabouts of their packages. And I as an Associate Team Lead, I also took over Supervisory and Escalation calls.

Customer Support » Healthcare

Experience: 1 - 2 years

I have worked in a Healthcare Account for roughly 3 years. It was a third-party entity contracted by Health Plans or Health Insurances to retrieve Medical Records on their behalf. Our main objective was to call Provider Offices, Clinics or Hospitals to send a Medical Records Request provided by the Health Plan. For HIPAA compliance, prior to sending the Request, we would need to verify Provider/s and Patient/s information.

Office and Administration » Administrative Support

Experience: 2 - 5 years

In my most recent job, I was an Associate Analyst / Administrative Support. And part of my daily tasks was responding to emails, taking Inbound and Outbound calls, creating reports, consolidating and organizing Data.