I have experience on the Business Process Outsourcing (BPO) for the past years. From Various Companies. I'm taking calls from our Customers, Managing, addressing customers and resolving their issues. Cold/warm calls. Inbound and outbound calls. I have experience in various BPO Accounts handling Different Scenarios and situations with a smile, calmness and doing my best to do my job. I don't have any experience in Virtual Assistant but i'm willing to learn, adapt to the system of the company and Apply what i learned in my previous job. I'm here to Level up my Career as a Virtual Assistant.
Experience: Less than 6 months
In my Previous job in BPO Company. Our account is to sell products like sweets, clothes and other products on the website that the company made. We help the customers placing, modifying and cancelling their orders.
Experience: Less than 6 months
In my Last BPO Account. We handle The customers Health Concerns. Like Booking their Appointments on their near clinic like Shots, vaccines and health problems like Shingles etc., and helping them on their medical needs. Where to buy medicines and even offer to buy it to us agents to make it easier and assist them not bother them anymore.
Experience: Less than 6 months
As a BPO we Assist Customers Concerns By handling concerns and resolve it.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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