Ranz

Customer Service, Technical support and sales Operation Sup

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Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($844.80/month)

Associates degree

Last Active

April 14th, 2024 (15 days ago)

Member Since

February 8th, 2024

Profile Description

Experienced Customer Service and Technical Support Supervisor with a track record of delivering exceptional service.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

• Experienced Technical support handling US and Australian telco account • Excellent Communication Skill • Strong decision Making and Problem Solving skills • Knowledgeable in call center tools and processes • People Management Skill

Customer Support » Customer Service

Experience: 5 - 10 years

•Responsible for the attainment of client set goals, efficiency targets and overall team performance •Performs consistent and affective coaching sessions to address performance gaps •Analyzes agents performance and develops action plan to bridge gaps •Conducts regular performance management to improve challenged members of the team

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Opol, Misamis Oriental
Tests Taken
IQ
Score:  124
DISC
Dominance: 41%
Influence: 25%
Steadiness: 29%
Compliance: 6%
English
C2(Advanced/Mastery)
Uploaded ID
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