Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 17th, 2024 (13 days ago)

Member Since

February 8th, 2024

Profile Description

I am a focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support.
With almost 6 years of experience and expertise in providing top-notch customer service and operational support. With a focus on enhancing customer satisfaction and optimizing processes, I have successfully supervised shifts, mUpgrade to see actual infoged escalations, and conducted end-of-day reporting to ensure seamless operations. My role extends to training and mentoring teaUpgrade to see actual infombers, equipping them with the skills necessary to excel in their roles. Proficient in order mUpgrade to see actual infogement and delivery, I handle order placement, changes, cancellations, and shipping with precision and efficiency. 
Moreover, my adeptness in account mUpgrade to see actual infogement includes the seamless setup and integration of e-commerce sites, facilitating smooth transactions for our clients.
Additionally, I am well-versed in print and design processes, swiftly processing refunds or reprints for products of subpar quality, thereby upholding our commitment to customer satisfaction. I also have experience handling content moderation, fraud and merchant disputes using various tools available.
With a dedication to excellence and a proven track record of delivering results, I am poised to make a significant impact in any customer-centric environment.