Jade joined Accenture in 2015 as a Data Analyst working on client asset management, then transitioned into a Service Desk role supporting customers as the first point of contact and working closely with network teams to resolve issues. He later became a Subject Matter Expert, training new tea
Experience: 2 - 5 years
Jade joined Accenture in 2015 as a Data Analyst, responsible for managing assets for our clients. After two years with the company, Jade transitioned to a Service Desk role, providing first-contact resolution for customers, and serving as a communication channel between customers and our network technical teams. Additionally, Jade became a Subject Matter Expert for a team, providing process training to newly hired agents, and been acting as a Team Point of Contact (POC).
Experience: 1 - 2 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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