Maricel
Customer Support & Administrative Virtual Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.66/hour ($1,280.00/month)
High school diploma
Last Active
June 26th, 2026 (yesterday)
Member Since
February 6th, 2024
Profile Description
I am a customer support and administrative professional with over four years of experience in high-volume client communication, appointment scheduling, CRM management, and operations support. I specialize in handling customer inquiries efficiently while maintaining professionalism, organization, and strong attention to detail.
In my previous roles, I managed over 7,500 monthly client inquiries and conducted 100+ daily calls for appointment confirmations, follow-ups, and customer support. I am experienced in using CRM systems such as VTiger, Odoo, HubSpot, and Pancake, along with tools like Google Workspace, Slack, and Meta Business Suite.
I am highly adaptable, detail-oriented, and committed to delivering reliable support in fast-paced environments. I am seeking opportunities where I can contribute my customer service, administrative, and operations support skills while continuing to grow professionally.
Top Skills
Marketing » Social Media Management
Experience: 2 - 5 years
Maintained organized customer data, tracked interactions, and ensured accurate record-keeping.
Customer Support » Sales Support » Lead Generation
Experience: 2 - 5 years
Engaged with potential customers, converting inquiries into sales through timely and effective communication.
Other Skills
Marketing » Content Creation
Experience: 2 - 5 years
Able to create simple and engaging content using Canva and other basic design tools. Experienced in producing social media posts, captions, and visuals that support brand awareness and audience engagement.
E-Commerce » Brand Management
Experience: Less than 6 months
Handled customer support, product listings, and order processing using Shopify, Meta Business Suite, Pancake, and Odoo, while maintaining a consistent brand experience and supporting sales conversion.
Marketing » Social Media Management » Meta Business Suite
Experience: 2 - 5 years
Handled high-volume messages and comments, ensuring quick responses and positive customer experience.
Virtual Assistant
Experience: Less than 6 months
Reliable and detail-oriented Virtual Assistant with experience in administrative support, customer communication, lead follow-ups, and social media tasks. Able to multitask, stay organized, and support business operations remotely.
Customer Support » Ecommerce
Experience: 2 - 5 years
Provided fast and professional support via chat and email, assisting with inquiries, orders, and issue resolution.
Basic Information
- Age
- 22
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Makati, National Capital Region (Manila)
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 41
- Influence: 17
- Steadiness: 17
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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