OPERATION SPECIALIST|CUSTOMER SUPPORT SPECIALIST|DATA ENTRY| EMAIL AND CHAT SUPP

Experienced in managing inventory operations in retail and food service environments. Skilled in monitoring stock levels, ensuring accurate inventory records, and coordinating with teams to maintain product avialability.

I have eight years of experience handling customer interactions in fast-paced envionemnts. I specialise in resolving customer concerns professionally while ensuring a positive customer experience.

Strong communication skills developed through years of experience in customer service and team supervision. I have a strong verbal and written communication skills with experience in customer interaction, team coordination, and resolving concerns professionally in fast-paced environments.

Proficient in Microsoft Excel for data entry, inventory tracking, sales monitoring, and creating organizer spreadsheets using basic formulas. Experienced in creating and managing spreadsheets to support daily reports, inventory monitoring, and transaction tracking.

Proficient in Google sheets for data entry, inventory tracking, transaction monitoring, and maintaining organizer operational reports using basic formulas and structured spreadsheets.

I have experienced in handling customer orders/purchases. Ensuring accuracy in product selection, pricing, and payment transactions. Assisting customers with inquiries related to their orders and purchases.

Developed Problem-solving skills with experience in resolving customer concerns, handling operational issues, and identifying practical solutions in fast-paced environments.