I am a highly organized and proactive Operations, Project Coordination, and Virtual Assistance professional with international experience in remote operations, customer support, event coordination, hospitality, and administrative management across Europe and international markets.
Over the past years, I have worked with global companies in tourism, hospitality, aviation, events, and remote business operations, supporting clients, coordinating teams, improving workflows, and ensuring smooth day-to-day operations.
Most recently, I supported a France-based tourism and excursion company where I handled reservations, customer communication, reporting systems, team coordination, onboarding support, and process optimization using tools such as Salesforce, Google Workspace, Trello, AppSheet, Microsoft Teams, and AI-powered workflows.
I am experienced in:
• Virtual & Executive Assistance
• Operations & Administrative Support
• Project Coordination
• Customer Support & Client Relations
• Team Coordination & Onboarding
• CRM & Reservation Management
• Research & Reporting
• Event & Travel Coordination
• Process Improvement & Workflow Optimization
My background in hospitality, aviation, and international customer service has helped me develop strong communication skills, attention to detail, adaptability, and the ability to work efficiently in fast-paced environments.
I am reliable, fast-learning, solution-oriented, and committed to helping businesses stay organized, efficient, and client-focused.
Experience: 2 - 5 years
• Supported client-focused and hospitality projects through research, documentation, reporting, and operational coordination • Assisted in project planning, milestone tracking, and process improvement to ensure efficient execution • Coordinated with service providers, partners, investors, and influencers to support operations and increase visibility • Built partnerships within tourism sectors to enhance service offerings and collaboration opportunities Impact: • Improved project efficiency through structured documentation and coordination • Strengthened collaboration between stakeholders across hospitality, tourism, and creative projects
Experience: 1 - 2 years
• Led daily operations and managed a remote international team • Optimized booking & communication systems • Built KPI dashboards and improved reporting for decision-making • Developed partnerships and supported new product launches Impact: • Increased operational efficiency by streamlining workflows • Improved team productivity through structured processes and KPI tracking • Enhanced customer experience via faster coordination and response times
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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