Experienced Customer Service Representative and Quality Analyst adept at delivering exceptional customer experiences while ensuring operational excellence.
Proven track record of effectively handling inquiries, resolving issues, and exceeding performance metrics.
Skilled in analyzing processes to identify areas for improvement, implementing quality assurance measures, and driving continuous enhancement initiatives.
Committed to delivering superior service and fostering positive customer relationships. Ready to leverage expertise to contribute to a dynamic team and drive organizational success.
Experience: Less than 6 months
Use to work with an engineering company abroad as DATA ENTRY/ADMIN ASSISTANT. Keeping track of Sales, Outgoing and Ingoing deliveries, Keeping track of Stocks and Product availability.
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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