Aiming to redefine the VIRTUAL ASSISTANT role, contributing strategically to organizational goals and driving the evolution of virtual support for unparalleled success and impact. I am committed to anticipating future challenges and proactively implementing solutions, ensuring a seamless and efficient workflow.
SKILLS :
Handled US sales, collections and telco accounts in BPO for more than 10 years.
With strong verbal and written communication skills.
Flexible with less supervision and can work under pressure.
Proficient in computer and internet applications including MS word, PowerPoint and Excel.
Knowledgeable on how to use Slack, Bluejeans, Webex, ChatGPT, softphone Avaya, google etc...
Have knowledge and attended short courses for Artificial Intelligence, Wordpress and UI/UX.
Trading skill in cryptocurrencies using binance, okx and other platforms.
Experience: Less than 6 months
Experienced chat support agent
Experience: 5 - 10 years
Experienced customer service representative
Experience: 1 - 2 years
Completed short course for ChatGPT
Experience: 5 - 10 years
Proficient in computer and internet applications including MS word, PowerPoint and Excel. Knowledgeable on how to use Slack, Bluejeans, Webex, ChatGPT, softphone Avaya, google etc...
Experience: Less than 6 months
Great typing skill as a chat support agent
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