I have been working as a Real Time Analyst for the past two years. My primary responsibilities include analyzing data, creating reports and providing recommendations to upper management. Additionally, I collaborate closely with other departments to guarantee the accuracy of our data. I have gained extensive experience in using various software programs including Excel, Avaya, and IEX.
My greatest strength is my ability to quickly learn new concepts and apply them to practical settings. I am able to immediately grasp the core concepts of a problem and then develop a workable solution fast. This skill has allowed me to become an expert in my field, gaining the trust of my coworkers and superiors.
Experience: 2 - 5 years
I have extensive experience in data mining, data extraction, manipulation of raw data, data relationships, ad-hoc analysis, and metrics presentations. I also had developed expertise in using data analytics platforms to optimize and measure workforce planning and performance.
Experience: 2 - 5 years
Has advanced knowledge of Microsoft Excel and uses it to create and manipulate data tables, charts, graphs, formulas, macros, and pivot tables. Has used Excel for Business Analytics to perform optimization and what-if analysis.
Experience: 1 - 2 years
I posses intermediate knowledge of Google Sheets to complete personal and professional projects. Had used it to create and manipulate data tables, charts, graphs, formulas, and pivot tables.
Experience: 5 - 10 years
Over 7 years of experience in Customer Service. Had worked with customers, dealers, and other telecom carriers to ensure seamless transactions.
Experience: 5 - 10 years
Over 7 years of experience in Customer Service. Had worked with customers, dealers, and other telecom carriers to ensure seamless transactions.
Experience: 2 - 5 years
Worked as a Number Porting Specialist for more than 5 years and had exercise keen observation and techniques to detect possible fraudulent port of phone numbers.
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