Current Employment Status:
Hired Part Time on Oct 14, 2025
To provide high-level operational support for Amazon and Shopify businesses, ensuring smooth day-to-day management while protecting revenue and increasing efficiency. I focus on building systems that save time, prevent costly errors, and enable business owners to scale without losing control.
To solve the operational pain points that hold e-commerce businesses back: missed revenue opportunities, inventory errors, slow order processing, and inefficient workflows. I deliver structured systems, actionable reporting, and hands-on support to streamline operations, optimize sales channels, and empower business owners to focus on growth.
To partner with growing e commerce businesses as a trusted operations strategist, building scalable systems that grow with the business. The goal is to evolve from task-based support to strategic operations management— integrating automation, analytics, and team coordination to increase revenue, reduce errors, and support sustainable, long term growth.
Experience: 1 - 2 years
Managed end-to-end Amazon Seller Central operations including product listing creation, keyword optimization, and competitor analysis. Improved listing performance by focusing on SEO and conversion strategies, helping reduce operational errors and increase sales efficiency.
Experience: Less than 6 months
Handled inventory tracking, stock monitoring, and reorder planning to prevent stockouts and overstock issues. Implemented structured systems to improve accuracy and maintain smooth operations.
Experience: 6 months - 1 year
Managed and optimized Shopify stores including product uploads, inventory tracking, pricing updates, and order fulfillment. Improved workflow efficiency and reduced processing time by 25% through system improvements and automation.
Experience: 6 months - 1 year
Performed keyword research and listing optimization to improve product visibility and search ranking on Amazon, focusing on both traffic and conversion.
Experience: 6 months - 1 year
Conducted product and market research using competitor analysis and tools like Helium 10 and Jungle Scout to identify profitable opportunities and improve product positioning.
Experience: Less than 6 months
Handled high-volume customer support including order tracking, refunds, returns, and escalations. Maintained fast response times while identifying upsell opportunities to support revenue growth and customer satisfaction.
Experience: 1 - 2 years
Managed order fulfillment processes across Amazon and Shopify, ensuring accurate and timely processing. Improved fulfillment speed and reduced delays through workflow optimization.
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