Virtual Assistant| Lead Generation

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 11th, 2024 (178 days ago)

Member Since

January 30th, 2024

Profile Description

In a world that often places great emphasis on formal education, I have been through a different path—one that is marked by resilience and a relentless pursuit of personal and professional growth. Instead of viewing the absence of a college degree as a limitation, I have seen it as an opportunity to showcase the power of hands-on experience and practical knowledge.
Allow me to thoroughly detail my career history to demonstrate why I am a strong candidate for the position.I started my career as an office medical secretary at Little Angel's Pediatric Clinic, where I spent two years meticulously managing patient records. Accuracy and confidentiality were paramount in this role, and I took pride in maintaining these standards through manual upkeep. Additionally, I prepared for emergencies by familiarizing myself with protocols and providing vital support during clinic crises, demonstrating my ability to stay calm and effective under pressure.
Following my time at the pediatric clinic, I transitioned into customer service roles, initially joining Teleperformance as a customer service representative. Handling an average of 75 inbound calls daily, I prioritized providing friendly and courteous service while efficiently addressing billing inquiries, selling homecare products and processing orders. This experience further honed my communication skills and ability to deliver exceptional customer service.
At Ibex Global Solution Inc., I continued to excel in customer service, managing daily chats and emails with strategic efficiency and a customer-centric approach. I consistently sought opportunities for improvement, ensuring seamless transactions and high levels of customer satisfaction by proficiently processing orders, returns, refunds, and membership upgrades.
In my most recent role, I spearheaded Lead Generation at a reputable company for a duration of 8 months. Utilizing diverse strategies like web scraping and data extraction, I successfully identified potential leads. I constructed and maintained an extensive investor database through Google Sheets, employing Instantly AI for email marketing to engage with potential clients. Furthermore, I assessed leads against predetermined benchmarks using tools such as Pitchbook, Upgrade to see actual info, Google Search, LinkedIn, and SalesQl. Alongside these platforms, I proficiently utilized work management tools like Asana, Slite, and Slack to facilitate collaboration within the team.
Fuel your team's success with the missing piece. Please don't hesitate to reach out, and let's embark on a long-term collaboration.