Regelyn
A+ Virtual Assistant | Customer Service PRO | Fraud & KYC
Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
Bachelors degree
Last Active
April 27th, 2024 (6 days ago)
Member Since
January 27th, 2024
Profile Description
Feeling swamped with overwhelming tasks and endless to-dos?
Seeking an extra set of hands to lighten your workload?
Craving more time to kick back and relax?
I got you! *wink*
Let's team up! I'm here to tackle the tasks, ease the load, and carve out
Here's what I can offer to help you skyrocket your success:
ADMINISTRATIVE SUPPORT
- I'll handle your
CUSTOMER SERVICE
- Need someone to respond to customer inquiries and manage your social media? Consider it done. I’m here to be the friendly voice and presence your clients will love.
DATA MANAGEMENT
- I'll organize, analyze, and ensure your data is accurate and readily available for informed decision-making.
ONLINE RESEARCH
- Need information? I love digging into the depths of the internet to find the data and insights that matter most to your business.
SCHEDULING
- Let me handle your schedule. From setting up appointments to coordinating meetings, I'll make sure your time is used efficiently.
PRODUCT MANAGEMENT
- Let's keep things organized and on track. I'll help manage tasks, deadlines, and teamwork so your projects run smoothly.
I am an expert in the following tools and software:
PROJECT MANAGEMENT TOOLS
Asana l Slack l Calendly l Microsoft Office Suite l Google Workspace
GRAPHIC DESIGN & VIDEO EDITING
Canva l Picsart l Capcut
WEBSITE & LANDING PAGE BUILDING
Wordpress l Canva
SPREADSHEETS
Microsoft Excel l Google
CRM
Zendesk | Salesforce
PRESENTATIONS
Microsoft Powerpoint l Google Slide
CHATGPT
So if you're sold and think we're a good fit... Send me a message and let's talk about how I can help you. *wink*
Talk to you soon,
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Communicating with different people professionally through calls and emails.
Office and Administration » Attention to Detail
Experience: 2 - 5 years
- Being a quality analyst and fraud analyst requires skill for excellent attention to details. - Reviewing documents submitted by users to check if it is acceptable or tampered - Reviewing accounts to check suspicious transactions to be deemed as fraudulent
Office and Administration » Computer Literacy
Experience: 5 - 10 years
- Been working in jobs that requires computer literacy.
Other Skills
Office and Administration » Administrative Support
Experience: 5 - 10 years
Handle emails, organize calendar, and take care of all those little details that can eat up their time.
Design » Graphic Design » Canva
Experience: Less than 6 months
Office and Administration » Communication
Experience: 2 - 5 years
- Clear written and communication skills - Able to communicate and deal with different people - Reporting to clients weekly
Coaching » Training and Development
Experience: 2 - 5 years
- Coaching agents about any error commited during audit - Creating action plans to improve agent's score and proficiency
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
- Performing underwriting assessment on documents submitted in accordance to the company requirements and guidelines. - Analyzing data and informations to identify any fraudulent and suspicious transactions on the account.
Office and Administration » Accuracy Verification
Experience: 5 - 10 years
Office and Administration » Research
Experience: 5 - 10 years
I love digging into the depths of the internet to find the data and insights that matter most to your business.
Office and Administration » Research
Experience: 5 - 10 years
I love digging into the depths of the internet to find the data and insights that matter most to your business.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
- Doing quality audits to ensure that agents provide quality service in line with the company's guidelines and processes - Reporting to clients and team leads regarding root cause and data analysis - Creating action plans to improve agent's score and proficiency
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calaca, Batangas
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 40
- Influence: 35
- Steadiness: 20
- Compliance: 5
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
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Small Shop Dreams to Amazon Realities: Hershe’s Story
Hershe Fe Saloma is a rockstar Online Filipino Specialist Santo Tomas City, Batangas! She's a content maestro -- creating courses, emails, scripts, and more.
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