Kristel
Virtual Assistant / Customer Service
Overview
Looking for full-time work (8 hours/day)
at $5.50/hour ($968.00/month)
Bachelors degree
Last Active
April 23rd, 2024 (10 days ago)
Member Since
January 27th, 2024
Profile Description
A hardworking and self-motivated virtual assistant with 5+ year experience of providing customer service both in personal and business concerns. Always enjoy working in an environment where my communicative, professional and proactive personality adds to the success and completion of the project at hand.
Top Skills
Customer Support
Experience: 5 - 10 years
I've been working in Customer Support since I get started in BPO Industry. I know how to deal with high-risks customer.
Customer Support » Ecommerce » Amazon
Experience: 2 - 5 years
We're assisting customer placing an order, make payment, checking their subscriptions, ensure account security, process refund/replacement, tracking order, filing ticket, sending email confirmation, assisting customer to familiarize the self-serve option, dealing high-risk customer and provides customer satisfaction.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
I have a conversational skills in assisting customer.
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
I know how to send and receive emails however never been an Email Support
Office and Administration » Microsoft Power Point
Experience: 2 - 5 years
Office and Administration » Microsoft Word
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: Less than 6 months
Just started to explore Canva.
Customer Support » Chat Support
Experience: 1 - 2 years
Because of pandemic, from Voice support, we've been trained to chat support but not focus to it. We'd been flexing from voice to chat or chat to voice depending on queues.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Novaliches, Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 21
- Influence: 36
- Steadiness: 34
- Compliance: 10
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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