With over 10 years of experience in the IT support field. I have developed a strong set of skills and knowledge in
hardware, software, help desk, and basic network troubleshooting. Rendered L1 & L2 support to end users. I am Microsoft 365 Certified: Fundamentals (MS-900). I also have CompTIA certifications in A+ and Security+ from Udemy demonstrating my proficiency and commitment to the industry standards and best practices.I'm looking for a long-term opportunity where I can grow professionally and personally.
Experience: 5 - 10 years
I have provided L1 and L2 support to end users.Knowledgeable in hardware,software,help desk, and basic network troubleshooting.Familiar in Windows and macOS installations and recovery, as well as supporting mobile devices like iOS/ipadOS, and android.
Experience: 5 - 10 years
Experience: 1 - 2 years
Provided front-line,end-users,and administrator support for Microsoft 365 business and enterprise customers.
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