I bring a diverse background in education and customer service to my professional journey. With two years of experience as a Special Education Teacher, I honed my skills in catering to the unique needs of students. Subsequently, I transitioned to a rewarding five-year tenure as a High School Teacher, where I cultivated effective classroom management and communication skills. Additionally, I have two years of valuable experience in the BPO industry, enhancing my customer service and problem-solving abilities. My career trajectory reflects a commitment to both education and customer-centric roles, with a proven track record of adapting and excelling in various professional environments.
Experience: 5 - 10 years
-Teaching 3rd to 5th grade to students with special educational needs - Teaching Math, Reading, Writing, Language, Science, and Social Studies - Organized lesson plans per subject taught, planned developmental learning strategies and methods in teaching, and created activities that would modify the lessons. -Develop/ evaluate annual IEP goals, accommodations, and services. -Complete compliance paperwork and hold meetings with students and parents of students with Individualized Educational Plans (IEPs), 504 Plans, or other accommodations -Work directly with designated students with IEPs and 504s and/or students with identified needs for accommodations -Partner with general education teachers on best practices and strategies for accommodations and meeting diverse learner needs -Prepared course materials such as handouts, homework assignments, assessments, and quizzes with effective technology tools
Experience: 1 - 2 years
-Addressed customer service inquiries quickly and accurately. -Assisted customers with product-related questions, feedback and complaints. -Built rapport with customers through courteous and professional communications.
Experience: 6 months - 1 year
I am responsible for reviewing and validating annotations in visual datasets. With a keen eye for detail and domain-specific knowledge, I ensure the precision and consistency of labelled information, which is crucial for training machine learning models and enhancing the reliability of image-related applications.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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