Overview
Looking for part-time work (6 hours/day)
at $2.50/hour ($360.00/month)
Bachelors degree
Last Active
June 27th, 2026 (2 days ago)
Member Since
January 26th, 2024
Profile Description
Hi! I'm Jemuel Almarez, a dedicated and detail-oriented Customer Service and Chat Support Representative with a solid background in call center operations and client care. I have experience handling provider eligibility, claims processing, and resolving inquiries with efficiency and empathy. I consistently rank as a top performer, always exceeding targets and delivering high-quality support in fast-paced environments.
I hold a Bachelor?s degree in Information Technology and am HIPAA certified, ensuring I manage sensitive information with the utmost care and professionalism. My strengths include multi-tasking, problem-solving, effective communication, and customer satisfaction. I?m confident using various tools and platforms, and I bring a strong work ethic and a genuine passion for helping people.
I?m computer literate, fluent in English (B2 level), and available to work on shifting schedules, weekends, or holidays. If you're looking for someone who can provide reliable support, resolve issues efficiently, and contribute positively to your team?let?s work together!
Top Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
I have gained 8 months of valuable experience in chat support through my role in my uncle's business, where I efficiently managed and responded to inquiries regarding rice stocks and processed customer orders.
Office and Administration » English Proficiency
Experience: 6 months - 1 year
Other Skills
Marketing » Email Marketing
Experience: Less than 6 months
Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
Customer Support » Customer Service
Experience: 6 months - 1 year
Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.
Office and Administration » Communication
Experience: Less than 6 months
Built rapport with customers through courteous and professional communications.
Office and Administration » Computer Literacy
Experience: 1 - 2 years
As an IT Graduate, I am computer savvy and undergone different task using computer
Office and Administration » Problem Solving
Experience: Less than 6 months
Always ensure to create a solution to the problem to ensure customer satisfaction
Basic Information
- Age
- 23
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Batangas City, Batangas
- Tests Taken
- IQ
- Score: 117
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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