I have been a SMM since 2016. I also have a background on Customer Service/Support, Online Operator, Sales Representative and Cold caller since 2021.
Experience: 1 - 2 years
Need to be consistent in posting and answering all customers so that you won't lose them and even gain more customers because of good service even if it's online, like you need to answer their inquiry ASAP as much as possible
Experience: Less than 6 months
Experience: 1 - 2 years
In this part of my work you really need to think outside the box so that you can give something new or fresh to your clients
Experience: 1 - 2 years
For me this part of the process is already gaining the trust of all the customers of your client so here I had to be attentive to what the customer want or orders
Experience: 1 - 2 years
It has been an excellent challenge for me because you really need to think out of the box to get your audience to be enticed on the products that you are selling them. It really pushed me to explore and learn new strategy to make their market grow bigger
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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