Nerissa

      Customer Support Specialist | Virtual Assistant 

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

March 30th, 2024 (29 days ago)

Member Since

January 25th, 2024

Profile Description

Hey there! Have you been looking for a dedicated personal virtual assistant or maybe a customer service assistant, cold caller or maybe an appointment setter?
I am a skilled customer service representative with a 5 years experience in BPO and have been taking courses and skilled as a virtual assistant. A meticulous professional with extensive experience in handling customer services and administrative work from a remote location.
Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Customer service assistant, Virtual Assistance, Content writing, Data entry, and Data Collection and other general tasks.
I've been highly trained as a customer service assistant and a virtual assistant and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my managers says.
Here are the following service I can offer to you and your business:
1.) Social Media Management
2.) Appointment setting
3.) Cold caller
4.) Research, Data Collection, and Data Entry
5.) Customer support
6.) Writing and maintaining records
Skilled in using tools like:
1.) Canva
2.) Google drive
3.) Trello
4.) Gmail, Google drive
5.) Microsoft applications like word, excel, PowerPoint, and more useful app.
6.) Calendly
7.) Google calendar, zoom, skype and Upgrade to see actual info
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that the quality of service that i will offer will make you not regret your decision.

Top Skills

Marketing » CRM

Experience: Less than 6 months

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Effective communication Adaptable Active Listener Patient Resourceful Positive attitude

Other Skills

Design » Graphic Design

Experience: Less than 6 months

Office and Administration » Data Collection

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Valenzuela, Sorsogon
Tests Taken
IQ
Score:  103
English
C2(Advanced/Mastery)
Uploaded ID
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