Mark

Operations Supervisor/Customer Service Representative/Team Lead

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

January 25th, 2024

Profile Description

Customer Service Representative with over 8 years of experience in telephone customer service, including sales, tech support, customer care, customer relations and research specialist. Familiar with major customer service software and conflict resolution and possess a positive attitude.
Able to work in a hybrid set up last pandemic from working onsite to working at home and vice versa. Promoted to Operations Supervisor/Team lead with years of experience in the BPO industry. Aiming to use my proven skills to effectively fill any vacant position in your company.
I have skills and knowledge in photography, photo and video editing software and can easily learn new software needed for the job.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

10 years in the bpo industry

Customer Support » Customer Service

Experience: 10+ years

10 years in the BPO industry

Office and Administration » Leadership

Experience: 2 - 5 years

2 years of experience and counting in the Team Lead/Supervisor role position

Other Skills

Design » Adobe » Photoshop

Experience: 2 - 5 years

I was a layout artist during college in our school paper. I do design and layout for our school paper (magazine, newspapers, posters)

Video Editing » Wondershare Filmora

Experience: 1 - 2 years

I was a layout artist during college in our school paper. I do design and layout for our school paper (magazine, newspapers, posters). I also do video editing at school and at the office

Office and Administration » Admin Data Processing

Experience: 1 - 2 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Inventory management on Shopify and Amazon Seller Central

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

customer support on shoplifty, chat assist, drafting order, inventory management, fulfillment request

Basic Information

Age: 39

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bacolod, Negros Occidental

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”