I began my career in contact center industries and was able to adapt many skills as I have enjoyed my long year of experience learning different types of LOB's and knowledge. I’ve always been skilled at bringing people together and working towards common goals as a team player. My experience successfully leads to better numbers for the company metrics. I'm confident that my proven track record of excellent work ethic, unparalleled attention to detail, and high-performing skills that I have adapted for the long years of experience will make me an immediate asset and allow me to contribute to the team's success.
SKILLS
-Inbound and outbound call handling
-Using Microsoft Office applications and Google Apps to create documents and files Lead generation
-Troubleshooting networks and operating systems
-Troubleshooting hardware such as computers, routers and networks.
Experience Highlights:
• Oct 25, 2017 - Feb.25, 2018 "Sales Representative" at Arch Solutions(Outbound)
• July 7, 2018 - Nov 9, 2018 "Sales Representative" at A2L CONNECT BUSINESS SOLUTION
* INSURANCE
Car, Health, Home
* DirecTV
* Diabetic Campaign
• February 2019 – March 2020 “Sales Representative” and "Team Leader" (Merchant Cash Advance) at Mainspring bpo solutions (Outbound)
• March 2020 – January 2021 "Team Leader" and "Sales Representative" at Ideale Communications (Outbound)
*Medicare (PartA and B) Campaign
*DME Campaign
*Solar Campaign
*INSURANCE
Car, Health, Home,Life
• May 2021 – January 2023 “Sales Representative” (Merchant Cash Advance) at Callblitz (Outbound and Inbound)
• January 2023 – January 2024 “Sales Representative” and “Closer” at Direct Employer (Virtual Assistant)(Outbound and Inbound)
* Auto Insurance Campaign
* Merchant Cash Advance or MCA Campaign
* Solar Campaign
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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