Operations Manager

Overview

Looking for part-time work (4 hours/day)

at $7.45/hour ($720.00/month)

Currently Enrolled in University

Last Active

July 11th, 2026 (4 days ago)

Member Since

July 17th, 2016

Profile Description

Hi! I’m an Operations and Customer Support professional with 15+ years of experience helping businesses run smoothly through strong operations, admin support, recruitment, and customer service.

My background includes managing day-to-day operations, hiring and onboarding, team coordination, customer and technical support, reporting, scheduling, and process improvement. I also have experience in web design and digital support, which helps me assist businesses in both operational and online functions.

I’ve worked with international teams and clients in customer service, trade support, sales, and operations, making me highly adaptable and comfortable in fast-paced environments. I’m experienced with tools like Zendesk, Salesforce, Slack, Google Workspace, Microsoft Office, and CRM/helpdesk systems.

I’m organized, reliable, easy to work with, and someone who takes initiative. I enjoy creating systems, solving problems, and helping businesses grow by keeping operations efficient and customers supported.

If you’re looking for someone dependable who can wear multiple hats and help keep things running smoothly, I’d love to be part of your team.

Core Skills:

Operations Management
Administrative Support
Team Coordination
Recruitment & Hiring
Employee Onboarding
Customer Service Management
Customer Support
Technical Support
Trade Support / Installation Coordination
Client Relationship Management
Process Improvement
Workflow & Operations Coordination
Calendar & Schedule Management<8efe80624d780eba0c6493ec45140364>Email Management
Data Entry & Documentation
Report Preparation & Tracking
SOP / Process Documentation
Problem Solving & Escalation Handling

Customer Service & Communication:

Phone, Email & Chat Support
Conflict Resolution
Customer Retention
Complaint Handling
Professional Written & Verbal Communication
Cross-functional Team Collaboration

Digital & Technical Skills:

Web Design (Basic to Intermediate)
Website Content Updates
Social Media Support
Copywriting
Proofreading
Basic Graphic Editing / Photo Editing
Online Research
CRM & Helpdesk Management

Software & Tools:

WordPress
Close
Zendesk
Salesforce
Slack
Google Workspace (Docs, Sheets, Drive, Calendar)
Microsoft Office / Microsoft 365
Excel / Google Sheets Reporting
Helpdesk Systems
CRM Platforms

Personal Strengths :

Detail-Oriented
Highly Organized
Fast Learner
Self-Starter
Reliable & Dependable
Time Management
Multi-tasking
Adaptable
Proactive
Leadership & Team Support