Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Associates degree

Last Active

April 28th, 2024 (16 days ago)

Member Since

January 23rd, 2024

Profile Description

As an Inbound Customer Service Agent, I pride myself on being friendly, proficient, and solution-focused. My exceptional customer service experience has allowed me to be an effective liaison between dealers and their customers. I am confident, poised, and professional when addressing the needs of callers. I consistently outperform individual KPIs by maintaining a customer satisfaction rate of over 90%, cancellation rates lower than 10%, handling 70 calls per day, and acing new product knowledge with 100?curacy. You can rely on me to provide exceptional service that will leave your customers feeling satisfied and valued.