Social Media Management, Customer support, SEO, Data Entry,

-Good typing skills. -Multitasking skills. -Communication skills. -Mastery of positive language. -Knowledge of the live chat features. -Empathy skills. -Care about customers' privacy. -Listening to customer feedback.

Spirit Airlines Customer service experience: • Responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, aircraft preparation • Providing problem resolution for all Advanced Airlines (AA) passengers and potential passengers/guests. HBO Customer service experience: • Demonstrates awareness of consumer electronics and technology. • Troubleshoot T.V., Ipad, Android phone/Iphone, PC/Laptop AT & T Customer service experience: • Ensure high levels of customer satisfaction through excellent sales service. • Remain knowledgeable on products offered and discuss available options. • Assess customers’ needs, assistance and information on product features. St. George Bank Australian Customer service experience: • Call customers and provide updates regarding their account status (personal loans) • Ensure that the 4 minute-handling time for calls are strictly followed. • Provide other customer options like insurance service, or refer customers to insurance companies • Notify customers on latest updates and new bank products from St. George Bank. Sirius XM USA Customer service experience: • Promptly answer calls from customers and provide support • Assist customers in payment, provide explanations on billing statements • Answer general queries with different radio channels • Basic radio troubleshooting • Handling time of 7 minutes per call must be hit • Ensures that sales, CSAT (Customer Satisfaction) ratings and handling times must be hit • Provide updates to customers on the Sirius XM Satellite radio device • Upsell current plans to higher services